Privacy Policy

1. Introduction

Welcome to Lumerai LLC ("we," "us," or "our"). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information across our website and related services.

2. Information We Collect

a. Personal Information

Name, email address, phone number, address, and any details submitted through inquiry forms or communication channels.

b. Usage & Technical Data

IP address, browser type, device information, location data, pages visited, time spent on our website, and analytics data collected through cookies and tracking tools.

c. Optional Information

Any information you choose to share when requesting services, booking consultations, or submitting forms.

3. How We Use Your Information

We use the collected information to:

• Respond to inquiries and provide requested services
• Improve website functionality, user experience, and performance
• Send updates, service information, and marketing (only if you opt-in)
• Process service-related communication and confirmations
• Maintain internal records, reporting, and compliance
• Protect our platform from unauthorized access or misuse

4. Sharing & Disclosure

We may share your information with:

• Service providers and vendors
• Affiliates or business partners
• Regulatory or legal authorities when required by law

We do not sell your personal information to any third party.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Save your preferences
• Enhance your browsing experience
• Analyse website performance
• Deliver relevant content and ads

6. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access, correction, deletion, restriction, or portability of your data
• Withdraw consent for marketing

To exercise these rights, contact us at info@lumerai-llc.com.

7. Security

We implement industry-standard technical and organizational security measures to safeguard your information. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Children's Privacy

Our services are not directed towards children under the age of 16. We do not knowingly collect personal information from minors. If such data is identified, we will remove it promptly.

9. International Transfers

Your information may be transferred or stored in other countries. We ensure appropriate protection is applied to all transferred data.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website signifies agreement with the updated terms.

11. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, and in many cases, we may store certain information indefinitely unless you request deletion or applicable law requires otherwise.

12. Contact Us